Introduction
We are seeking a diligent and results‑driven Supervisor Operasional Money Changer to lead our foreign‑exchange desk. In this pivotal role, you will oversee daily currency transactions, ensure strict compliance with Bank Indonesia regulations, and drive profitability through competitive dealing rates. The ideal candidate combines strong analytical abilities with a solid foundation in accounting or management, and possesses at least two years of hands‑on experience in the money‑changing sector.
Responsibilities
- Monitor real‑time foreign‑exchange market movements and set daily buying and selling rates (dealing rates) that align with the company’s profit targets.
- Supervise all cash‑handling operations, guaranteeing that each transaction follows established Standard Operating Procedures (SOP) and internal control guidelines.
- Enforce Anti‑Money Laundering (APU) and Counter‑Terrorism Financing (PPT) policies by conducting thorough Customer Due Diligence (CDD) on every client, especially for high‑value transactions.
- Verify the authenticity and completeness of supporting documents, ensuring they meet the transaction limits stipulated by Bank Indonesia.
- Maintain meticulous records of every transaction and client interaction using Microsoft Office tools, ensuring data is accurate, searchable, and audit‑ready.
- Perform daily physical cash reconciliations (stock opname) to match vault holdings with system records, promptly investigating and resolving any discrepancies.
- Prepare and submit periodic compliance and financial reports to Bank Indonesia, highlighting key performance indicators, deviations, and corrective actions.
- Coach and mentor junior staff on best practices in currency dealing, compliance, and customer service, fostering a culture of continuous improvement.
- Collaborate with the risk management team to assess market volatility and adjust dealing strategies accordingly.
- Support the development of promotional campaigns and pricing strategies that attract high‑value clientele while safeguarding margins.
Requirements
- Education: Minimum D3/S1 in Accounting, Management, Finance, or a closely related field.
- Experience: At least 2–3 years of proven experience in a money‑changing environment, with a strong track record of managing dealing rates.
- Age: Must be 35 years old or younger.
- Gender: Open to all genders.
- Technical Skills: Proficient in Microsoft Office (Excel, Word, PowerPoint) and comfortable using currency‑trading software.
- Regulatory Knowledge: Deep understanding of Bank Indonesia reporting requirements, compliance standards, and anti‑money‑laundering legislation.
- Analytical Ability: Skilled at interpreting market data, performing variance analysis, and making data‑driven pricing decisions.
- Communication: Excellent interpersonal and written communication skills for client interaction and internal reporting.
- Integrity: Demonstrated commitment to ethical conduct, confidentiality, and regulatory compliance.
- Organizational Skills: Ability to manage multiple tasks, meet tight deadlines, and maintain accurate documentation under pressure.
Benefits
- Competitive salary with performance‑based bonuses tied to profitability and compliance metrics.
- Comprehensive health insurance covering medical, dental, and vision for the employee and immediate family.
- Paid annual leave, sick leave, and public holidays in accordance with Indonesian labor law.
- Professional development allowance for certifications, workshops, and industry conferences.
- Opportunities for career progression within a fast‑growing financial services group.
- Employee assistance program offering counseling and financial planning services.
- Modern office environment equipped with the latest technology and a supportive team culture.
About Company
Our company is a leading player in the Indonesian foreign‑exchange market, operating a network of licensed money‑changing outlets across major metropolitan areas. We pride ourselves on delivering transparent, secure, and competitive currency services to travelers, expatriates, and corporate clients. Guided by a commitment to regulatory excellence and customer satisfaction, we continuously invest in technology, staff training, and risk management to stay ahead of market dynamics. Joining our team means becoming part of a forward‑thinking organization that values integrity, innovation, and the professional growth of its employees.
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