Introduction
The Staff Back Processing position at BFI Cabang Kotamobagu is a pivotal role within our financing operations. The successful candidate will support the branch’s loan processing workflow by managing vehicle registration documents (BPKB), maintaining meticulous filing systems, and performing a variety of administrative tasks. This role is ideal for recent graduates or individuals with up to two years of experience who possess strong attention to detail, solid computer skills, and a proactive attitude toward continuous improvement.
Responsibilities
- Manage and safeguard BPKB assets and all supporting documentation in strict accordance with internal policies and regulatory requirements.
- Maintain physical and electronic filing maps for loan applications, ensuring every asset and legal document is correctly indexed and easily retrievable.
- Execute e‑filing procedures, digitizing paper records and updating the document management system to streamline future searches.
- Coordinate with loan officers, credit analysts, and branch managers to provide timely document access that facilitates smooth financing transactions.
- Conduct regular audits of filing cabinets and digital repositories to verify completeness, accuracy, and compliance.
- Prepare routine reports on document status, backlog, and processing times for senior management review.
- Assist in other administrative functions such as data entry, correspondence handling, and schedule coordination as needed.
- Identify opportunities for process improvement, propose workflow enhancements, and support the implementation of best‑practice filing standards.
Requirements
- Education: Minimum Bachelor’s degree (S1) in any discipline; all majors are welcomed.
- Experience: Open to fresh graduates; candidates with up to 2 years of relevant administrative or back‑office experience are also considered.
- Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable learning document management software.
- Core Competencies: High level of accuracy, strong organizational and archiving skills, analytical mindset, and ability to work under tight deadlines.
- Personal Attributes: Excellent communication, team‑player attitude, integrity in handling confidential documents, and a willingness to learn.
- Other: No age limit; all genders are welcome to apply.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Comprehensive health insurance covering medical, dental, and vision care.
- Paid annual leave, public holiday entitlement, and optional overtime compensation.
- Professional development programs, including internal training, certification courses, and mentorship.
- Career advancement pathways within BFI’s nationwide network of branches.
- Modern office environment with ergonomic workstations and reliable IT infrastructure.
- Employee assistance program offering counseling, financial advice, and wellness activities.
About Company
BFI (Bank Financial Indonesia) is a leading financial services provider with a strong presence across the archipelago. Established over two decades ago, BFI delivers a full suite of banking products, including consumer loans, vehicle financing, and small‑business credit solutions. Our Kotamobagu branch plays a critical role in serving the local community, offering tailored financing options that support personal mobility and regional economic growth. At BFI, we are committed to fostering a culture of integrity, innovation, and continuous learning, empowering our employees to achieve both personal and professional excellence.
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