Introduction
We are seeking enthusiastic and reliable Pelayan Kasual (Casual Server) to join our dynamic hospitality team in the vibrant city of Semarang. This position offers an excellent entry point for individuals who are passionate about delivering exceptional food and beverage service in a fast‑paced environment. As a key member of our front‑of‑house staff, you will contribute to creating memorable dining experiences for both local guests and travelers, while developing valuable skills that can propel your career in the hospitality industry.
Responsibilities
- Warmly greet guests upon arrival, present menus, and answer basic inquiries about the establishment and its offerings.
- Accurately take food and beverage orders, ensuring special requests and dietary restrictions are noted and communicated to the kitchen.
- Serve meals and drinks promptly, checking in with guests to confirm satisfaction and address any additional needs.
- Maintain cleanliness and organization of the dining area, including table setting, clearing used dishes, and resetting tables for the next guests.
- Handle cash and electronic payments securely, issue receipts, and reconcile end‑of‑shift transactions.
- Collaborate closely with kitchen staff, bartenders, and fellow servers to ensure smooth service flow, especially during peak hours.
- Monitor inventory of tableware, linens, and condiments, reporting shortages to management for timely replenishment.
- Adhere to food safety, hygiene, and sanitation standards as outlined by local regulations and company policies.
- Demonstrate the ability to work efficiently under pressure, maintaining a calm and professional demeanor during busy periods.
- Participate in regular training sessions, team meetings, and performance reviews to continuously improve service quality.
Requirements
- Minimum education: SMA/SMK or an equivalent qualification.
- Open to candidates of any gender; we value diversity and inclusion.
- Age: applicants should be within the legal working age range for Indonesia.
- Prior experience in food and beverage service is preferred, though enthusiastic newcomers with a strong work ethic are also welcome.
- Excellent communication skills in Bahasa Indonesia; proficiency in English is a plus.
- Demonstrated honesty, responsibility, and a strong sense of accountability.
- Ability to work both independently and as part of a collaborative team.
- Resilience and composure when working under high‑pressure situations, such as rush hours or large group bookings.
- Basic mathematical skills for handling transactions and making change.
- Physical stamina to stand for extended periods and carry trays of food and beverages.
Benefits
- Competitive hourly wage with regular performance‑based incentives.
- Flexible work schedule: Monday to Saturday, 08:00 – 17:00, allowing for work‑life balance.
- Employee meal discounts and complimentary staff meals during shifts.
- Opportunities for professional development, including on‑the‑job training and certification programs.
- Potential for career advancement within our growing hospitality group.
- Uniforms and necessary equipment provided by the company.
- Health and safety measures compliant with local labor regulations.
About Company
Our company is a well‑established hospitality brand operating several restaurants and cafés throughout Semarang. We pride ourselves on delivering high‑quality culinary experiences while fostering a supportive and inclusive work environment. With a commitment to excellence, we continuously invest in our staff through training, mentorship, and a culture that celebrates teamwork and innovation. Join us and become part of a vibrant community dedicated to service excellence and guest satisfaction.
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