Community Officer – Sidoarjo, Jawa Timur

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BTPN Syariah

Kabupaten Sidoarjo Jawa Timur Active until 22 Jun 2026
Rp 5.100.000 - Rp 6.100.000 FULL TIME

Introduction

We are seeking a motivated and empathetic Community Officer to join our dynamic team in Sidoarjo, Jawa Timur. This role is a cornerstone of our mission to empower low‑income women through financial literacy, small‑business support, and community development. As a trusted liaison between our organization and the local community, you will help bridge gaps, foster trust, and drive sustainable economic growth for women entrepreneurs.

Responsibilities

  • Conduct regular field visits to households of low‑income women, building strong relationships and providing personalized business mentoring.
  • Deliver practical financial‑literacy workshops covering budgeting, simple bookkeeping, disciplined savings, and effective debt management.
  • Facilitate group‑based micro‑finance disbursements, ensuring transparent processes and no collateral requirements.
  • Monitor loan repayments, assist clients in maintaining timely installments, and intervene proactively to resolve payment challenges.
  • Listen attentively to client needs, assess individual circumstances, and recommend tailored solutions such as additional training, market linkage, or alternative financing options.
  • Maintain accurate records of client interactions, progress reports, and financial transactions using Microsoft Excel and Word.
  • Collaborate with internal teams—including product development, risk management, and marketing—to continuously improve program design.
  • Represent the organization at community events, local government meetings, and partner gatherings to raise awareness of our services.
  • Provide feedback to senior management on emerging trends, common obstacles, and success stories that can inform strategic decisions.

Requirements

  • Female candidates aged 18‑33 years.
  • Minimum education: SMA/SMK or equivalent; D3 or S1 degree is a strong advantage.
  • Passionate about social interaction, networking, and community outreach.
  • Excellent communication skills, both verbal and written, with the ability to explain complex concepts in simple terms.
  • Strong adaptability, attention to detail, and proficiency in Microsoft Excel and Word.
  • Demonstrated ability to work independently in the field while maintaining high levels of professionalism and confidentiality.
  • Willingness to travel within the assigned area and work a standard schedule of Monday‑Friday, 08:00‑17:00.
  • Commitment to submit an online application via https://bit.ly/LamarCO.

Benefits

  • Competitive base salary aligned with the regional Minimum Wage (UMP).
  • Annual Holiday Allowance (THR) equivalent to two months’ salary.
  • Performance‑based incentives to reward outstanding community impact.
  • Comprehensive health insurance coverage.
  • Company‑provided accommodation (wisma/mess) for convenient living.
  • Company‑issued manual motorcycle for field mobility.
  • Opportunity to enroll in a fully funded Bachelor’s (S1) scholarship program.
  • Travel rewards, including international trip prizes.
  • Eligibility for a sponsored Umrah pilgrimage for qualifying employees.

About Company

Our organization is a leading micro‑finance and community development institution dedicated to uplifting women in Indonesia’s underserved regions. By combining financial products with education, mentorship, and grassroots support, we strive to create a resilient ecosystem where women can start, grow, and sustain their own businesses. We pride ourselves on a collaborative culture that values integrity, innovation, and impact. Join us and be part of a purpose‑driven team that is making a tangible difference in the lives of countless families.

Interested in this position?

Take the next step in your career and apply for this role today.

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