Introduction
Accor, a global leader in the hospitality industry, is seeking enthusiastic individuals to join our team as Petugas Housekeeping Hotel Interns. This internship offers a hands‑on experience in one of the world’s most respected hotel brands, allowing you to develop practical skills while supporting the daily operations that keep our guest rooms and public areas immaculate. Whether you are an active undergraduate student or a fresh graduate with a passion for hospitality, this role provides a solid foundation for a rewarding career in hotel management.
Responsibilities
- Perform routine cleaning and sanitizing of guest rooms, corridors, and public spaces according to Accor’s high‑standard operating procedures.
- Re‑stock amenities, linens, and housekeeping carts, ensuring all supplies are readily available for seamless service.
- Report maintenance issues, lost items, and any safety hazards to the supervisory team promptly.
- Assist in the preparation of rooms for new arrivals, including making beds, arranging furniture, and ensuring a welcoming environment.
- Collaborate with the front‑desk and maintenance departments to coordinate room turnover and special guest requests.
- Maintain accurate logs of completed tasks and inventory usage for quality control purposes.
- Uphold the hotel’s brand image by presenting a professional appearance and exhibiting courteous interaction with guests and colleagues.
- Participate in regular training sessions and briefings to stay updated on cleaning techniques, safety protocols, and sustainability initiatives.
Requirements
- Active undergraduate student or recent graduate, preferably studying Hospitality Management, Tourism, Business Administration, or a related field.
- Minimum education: SMA/SMK or equivalent.
- Strong interest in the hospitality industry and a desire to build a long‑term career in hotel operations.
- Excellent communication skills, both verbal and written, with a professional and courteous attitude.
- Well‑groomed, presentable, and able to adhere to the uniform and appearance standards of a five‑star hotel.
- Ability to work independently as well as collaboratively within a diverse team environment.
- High level of initiative, discipline, responsibility, and attention to detail.
- Flexibility to work the assigned internship period, including weekdays (Monday‑Saturday) from 08:00 to 17:00.
- Open to both male and female candidates; gender is not a selection criterion.
Benefits
- Competitive trainee allowance and duty meals provided during shift hours.
- In‑house medical benefit covering basic health services.
- Official internship certificate upon successful completion of the program.
- Access to Accor’s extensive learning platforms, workshops, and mentorship programs to develop professional talent.
- Opportunity to network with seasoned hospitality professionals and explore future full‑time positions within the Accor group.
- Hands‑on exposure to international best practices in housekeeping, sustainability, and guest service excellence.
About Company
Accor operates a portfolio of more than 5,000 hotels across 110 countries, ranging from luxury resorts to economy brands. Our commitment to innovation, sustainability, and employee development makes us an employer of choice for aspiring hospitality talent. By joining Accor as a Housekeeping Intern, you become part of a dynamic community that values creativity, diversity, and continuous improvement, setting the stage for a vibrant career in the global hospitality sector.
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