Introduction
The Sales Counter Representative will be the front‑line ambassador for Mitsubishi’s vehicle portfolio, responsible for driving unit sales, cultivating lasting customer relationships, and ensuring a seamless buying experience. This full‑time position operates Monday through Saturday, 08:00‑17:00, and reports directly to the Sales Manager. The ideal candidate combines a solid academic foundation, a passion for digital marketing, and a relentless focus on achieving sales targets while delivering exceptional service.
Responsibilities
- Prospect, engage, and qualify potential customers through inbound inquiries, outbound calls, and digital channels to generate qualified leads for Mitsubishi vehicle sales.
- Guide customers through the entire sales cycle—from initial contact, test‑drive coordination, financing options, to contract signing—ensuring every step aligns with company SOPs.
- Maintain accurate sales documentation, update the customer relationship management (CRM) system, and prepare post‑sale paperwork in compliance with legal and internal regulations.
- Collaborate with the marketing team to leverage digital marketing tools (social media, SEO, email campaigns) that drive traffic to the showroom and increase conversion rates.
- Provide post‑sale support, follow‑up on customer satisfaction, and address any service‑related queries to foster loyalty and repeat business.
- Participate actively in continuous learning programs, including product training, sales techniques, and digital marketing certifications.
- Identify opportunities for process improvement, suggest enhancements to sales workflows, and contribute ideas that boost operational efficiency.
- Assist with promotional events, showroom displays, and special campaigns to showcase new models and limited‑time offers.
- Adhere to the company’s ethical standards, maintain confidentiality of customer data, and uphold Mitsubishi’s brand reputation at all times.
Requirements
- Minimum education: Bachelor’s degree (S1) in any discipline; a D3/D4 is acceptable for internal candidates.
- Female candidates preferred, age not exceeding 30 years; however, all genders are encouraged to apply.
- Demonstrated knowledge of digital marketing concepts and tools (e.g., Google Analytics, social media advertising, email automation).
- Excellent verbal and written communication skills in Bahasa Indonesia and basic proficiency in English.
- Strong interpersonal abilities with a customer‑centric mindset and the capacity to build rapport quickly.
- Target‑oriented attitude with a proven track record of meeting or exceeding sales quotas.
- Basic computer literacy, including MS Office, CRM platforms, and familiarity with dealership management systems.
- Ability to work independently as well as part of a collaborative sales team, handling multiple tasks under tight deadlines.
- Flexibility to work on Saturdays and occasional evenings for special events or promotional activities.
Benefits
- Competitive base salary with performance‑based commissions and monthly bonuses.
- Comprehensive health insurance covering medical, dental, and vision for the employee.
- Paid annual leave, sick leave, and public holidays in accordance with Indonesian labor law.
- Professional development budget for certifications, workshops, and industry conferences.
- Employee discount on Mitsubishi vehicle purchases and accessories.
- Team building outings, quarterly recognition awards, and a supportive workplace culture.
- Transportation allowance and meal vouchers for daily commuting.
About Company
Mitsubishi Motors Indonesia is a leading automotive brand renowned for its innovative engineering, reliable performance, and commitment to sustainability. With a nationwide network of dealerships, Mitsubishi offers a diverse lineup of passenger cars, SUVs, and commercial vehicles that cater to both urban and rural markets. The company invests heavily in digital transformation, empowering its salesforce with cutting‑edge tools and data‑driven insights to stay ahead in a competitive industry. Join a dynamic team that values integrity, continuous improvement, and a shared passion for delivering the best driving experience to customers across Indonesia.
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