Introduction
We are seeking a dynamic Team Leader – Team Development & Operational Excellence to spearhead the growth of our student‑card insurance program across schools, government agencies, community groups, markets, and UMKM partners. This role is ideal for a proactive individual who thrives on building relationships, driving business development, and leading a high‑performing team. The successful candidate will act as the bridge between our organization and external stakeholders, ensuring seamless program design, implementation, and continuous improvement.
Responsibilities
- Identify and approach target schools, government bodies, corporations, village communities, markets, and UMKM to present and negotiate student‑card insurance collaborations.
- Design, pilot, and roll out tailored insurance programs that meet the specific needs of each partner while aligning with corporate objectives.
- Conduct thorough market surveys and feasibility studies to pinpoint high‑potential regions and assess demand.
- Establish and nurture long‑term relationships with public and private institutions, ensuring smooth program adoption and execution.
- Prepare regular progress reports, complete with data analytics, visual dashboards, and supporting documentation for senior management review.
- Lead the recruitment, onboarding, and training of business partners and sub‑agents, fostering a motivated network of affiliates.
- Develop and expand a robust partnership ecosystem, leveraging personal networks within schools, governmental agencies, community groups, and local enterprises.
- Monitor key performance indicators (KPIs) such as enrollment rates, policy renewals, and revenue growth, and implement corrective actions when necessary.
- Collaborate with marketing, product, and compliance teams to ensure that all promotional materials and program features adhere to regulatory standards.
- Champion a culture of operational excellence by continuously seeking process improvements, cost efficiencies, and innovative service delivery models.
Requirements
- Minimum education: High School Diploma (SMA/SMK) or equivalent; higher education is a plus.
- At least 1 year of relevant experience, preferably in the insurance sector or B2B sales.
- Fresh graduates are encouraged to apply if they demonstrate strong motivation and relevant soft skills.
- Valid driver’s license (SIM) and personal vehicle for field visits.
- Extensive network of contacts within schools, government agencies, community groups, markets, and UMKM.
- Proven ability to develop business opportunities and lead a team toward achieving targets.
- Excellent communication, negotiation, and presentation skills.
- Strong analytical mindset with the ability to interpret market data and produce actionable insights.
- Self‑starter with a results‑oriented attitude and the capacity to work independently while collaborating across departments.
- Proficiency in Indonesian; English language skills are an advantage.
Benefits
- Competitive base salary with performance‑based bonuses.
- Attractive incentive schemes tied to partnership acquisition and sales growth.
- Clear career progression path with opportunities for promotion to senior leadership roles.
- Professional development support, including training programs and industry certifications.
- Standard work schedule: Monday‑Friday, 08:00‑17:00, with a healthy work‑life balance.
- Company‑provided tools and resources to facilitate field activities and client meetings.
- Health insurance and other statutory benefits in accordance with local labor regulations.
About Company
Our organization is a leading provider of innovative insurance solutions in Indonesia, dedicated to protecting the next generation of students through affordable and comprehensive coverage. With a strong focus on community engagement and digital transformation, we partner with educational institutions, government entities, and local businesses to deliver value‑added services that foster financial security and social development. Joining our team means becoming part of a forward‑thinking company that values integrity, collaboration, and continuous improvement.
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