Introduction
We are seeking enthusiastic and dedicated individuals to join our dynamic Food Service Team as Waiter/Team Members. This role is ideal for candidates who are eager to start a career in the hospitality industry, possess a strong work ethic, and are committed to delivering exceptional service in a fast‑paced restaurant environment. Our establishment values teamwork, professionalism, and a customer‑focused mindset, and we provide a supportive setting for personal and professional growth.
Responsibilities
- Greet guests warmly, escort them to their tables, and present menus with a friendly attitude.
- Take accurate food and beverage orders, input them into the POS system, and communicate special requests to the kitchen staff.
- Serve meals and drinks promptly, ensuring that each dish meets quality standards and presentation guidelines.
- Maintain cleanliness and organization of the dining area, including setting and clearing tables, polishing cutlery, and restocking supplies.
- Handle cash transactions, process payments, and issue receipts while adhering to company financial procedures.
- Respond to guest inquiries and resolve any concerns or complaints with professionalism and empathy.
- Collaborate closely with kitchen staff, bartenders, and fellow servers to ensure smooth service flow during peak hours.
- Monitor inventory levels of condiments, napkins, and other front‑of‑house items, and report shortages to management.
- Adhere to all health, safety, and hygiene regulations, including proper food handling and sanitation practices.
- Participate in pre‑shift briefings, ongoing training sessions, and team meetings to stay informed about menu changes and promotional offers.
Requirements
- Minimum education: High School Diploma (SMA/SMK) or equivalent.
- Gender: Female candidates are preferred for this specific posting.
- Age: Open to applicants up to the legal working age limit.
- Demonstrated seriousness and commitment to a full‑time position.
- Excellent verbal communication skills in Bahasa Indonesia and basic English.
- Ability to remain calm and professional under pressure and in a fast‑moving environment.
- Strong discipline, punctuality, and a sense of responsibility.
- Prior experience in food and beverage service is a plus, though not mandatory.
- Willingness to work under established guidelines, follow standard operating procedures, and adapt to schedule changes.
- Physical stamina to stand for extended periods, lift trays, and navigate a busy dining floor.
Benefits
- Competitive hourly wage with performance‑based incentives.
- Meal allowances during shifts.
- Opportunities for career advancement and promotion to supervisory or managerial roles.
- Comprehensive training program covering service standards, food safety, and customer engagement.
- Health and safety insurance coverage.
- Paid leave and public holiday entitlement in accordance with local labor laws.
- Friendly and inclusive work environment that encourages teamwork and personal development.
- Uniforms and necessary equipment provided by the company.
About Company
Our restaurant is a well‑established player in the local culinary scene, known for delivering high‑quality meals and a welcoming atmosphere. With a focus on fresh ingredients, innovative menu concepts, and attentive service, we have built a loyal customer base and a reputation for excellence. We invest in our staff through continuous training, mentorship programs, and a culture that celebrates diversity and collaboration. Joining our team means becoming part of a vibrant community where every employee’s contribution is valued and recognized.
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