Introduction
We are seeking an enthusiastic and service‑focused Waiter – Pelayanan di Restoran to join our dynamic dining team. This position is ideal for fresh graduates or individuals with a passion for hospitality who thrive in a fast‑paced, customer‑centric environment. Our restaurant prides itself on delivering exceptional culinary experiences, and we rely on our front‑of‑house staff to create a warm, welcoming atmosphere for every guest.
Responsibilities
- Greet guests promptly, escort them to their tables, and present menus with a friendly, professional demeanor.
- Take accurate food and beverage orders, answer menu‑related questions, and recommend daily specials or pairings.
- Coordinate with kitchen and bar staff to ensure timely preparation and delivery of orders.
- Maintain cleanliness and organization of the dining area, including table setting, linen replacement, and waste disposal.
- Monitor guest satisfaction throughout the meal, promptly addressing any concerns or special requests.
- Process payments accurately, issue receipts, and handle cash or electronic transactions in compliance with company policies.
- Participate in regular briefings and training sessions to stay updated on menu changes, safety standards, and service protocols.
- Adhere to health, safety, and hygiene regulations, including proper food handling and sanitation practices.
- Work collaboratively with teammates on shift rotations (1,3) and support peak‑hour operations.
- Assist in inventory checks, restocking of condiments, and reporting of any equipment issues to management.
Requirements
- Minimum education: SMK/D3/D4 or equivalent, preferably in hospitality or culinary arts.
- Open to fresh graduates; prior experience in food and beverage service is a plus.
- Strong communication skills and ability to work effectively in a team-oriented setting.
- Professional appearance, disciplined work ethic, and a high sense of responsibility.
- Flexibility to work on a shift schedule, including weekends (Monday‑Saturday) from 08:00 to 17:00.
- Gender: All genders are welcome to apply.
- Basic proficiency in food and beverage service techniques, including table setting, order taking, and guest interaction.
Benefits
- Competitive hourly wage with performance‑based incentives.
- Opportunities for career advancement within a growing restaurant chain.
- Comprehensive on‑the‑job training and mentorship from experienced supervisors.
- Meal allowances and employee discounts on food and beverages.
- Health insurance coverage after a probationary period.
- Paid leave and statutory holidays in accordance with local labor regulations.
- Supportive work environment that values teamwork, respect, and continuous learning.
About Company
Our restaurant is a well‑established dining venue known for its blend of traditional flavors and contemporary culinary innovation. Located in a bustling commercial district, we serve a diverse clientele ranging from business professionals to families seeking a memorable dining experience. With a commitment to excellence, we invest in our staff’s development, fostering a culture where every team member can grow, contribute ideas, and feel proud of the service they deliver. Join us and become part of a vibrant team dedicated to setting new standards in hospitality.
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