Date Posted:
Salary:
id
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Job Description

Job description

Responsibility:

  • Monitor proses kerja tim dan membantu anggota tim dalam kasus yang sulit (hard complain)
  • Berkoordinasi dengan pihak terkait untuk kelancaran kegiatan agent call center
  • Bertanggung jawab atas target
  • Menyusun program pengembangan (development) tim
  • Menganalisa pencapaian harian dan bulanan tim

Requirements:

  • Minimal S1 semua jurusan
  • Memiliki skill leadership yang baik
  • Dapat membuat report bulanan/mingguan
  • Minimal 3 tahun pengalaman sebagai SPV atau 5 tahun sebagai Team Leader Call Center
  • Terbiasa dengan sistem kerja target
  • Bersedia bekerja shifting/bekerja di hari Sabtu
  • Dapat mengoperasikan komputer

Job Types: Full-time, Contract

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Job Detail

  • Job Id
    0f2a55d743da2aa4
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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