Job Description

DepartmentOperations LevelExperienced (Individual Contributor) LocationIndonesia - Jakarta

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.

Job Description:
  • Set up overall warehouse division process and ensure to achieve KPI target for each division (Inbound/Inventory/Outbound)
  • Set up manpower allocation plan based on the forecast (monthly, weekly, and daily)
  • Coordination with external parties
  • Lead Improvement initiative
  • Monitor and review SOP and Work Instructions (WI) for each process
  • Lead problem-solving activities in each division
  • Control Cost Per Order (CPO) to achieve the target
Requirements:
  • Experienced in related role min. 3 years
  • Has experience as Team Lead/Supervisor in related role min. 2 years
  • Able to converse in English and Bahasa Indonesia to communicate with internal stakeholders
  • Willing to be placed at Jabodetabek Area

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Job Detail

  • Job Id
    2824cbf1f197ab8a
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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