Continuously analyse any changing on the channel distribution models and the impact on consumer booking trends
Optimize hotel and corporate pricing strategies through definition and management of BAR levels, stay restrictions and other tactics, which are congruent with demand factors and manage through all distribution channels
Maintain rates to highlight the integrity and keeping the long term relationships to customers
Work with Sales & Distribution team to determine effective and engaging rate offers (packages) to the right customer within the right channel
Monitor transient, group and tour booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discuss and implement any changes in distribution plan accordingly
Complete all rooms and revenue forecast to accurately project unconstrained demand
Ensure the appropriate overrides are in place, special events are accurately loaded in the system
Determine unconstrained demand and maintains the data within the Demand Analysis strategies, both future and historical
Work with Director of Sales & Distribution and Sales Team members to encourage strategic selection of the right piece of business, inline with brand guidelines
Track and analyze of competitive set pricing and yield strategies, gaining the ability to predict the comp-set reaction and to changes in the marketplace
Actively participate in the Strategic Planning, Marketing Plan and budgeting processes
Chair and prepare all materials for the weekly Revenue Management Meetings
Provide revenue updates report as required
Team Management
Interview, select and recruit direct reports when required
Identify and develop team members with potential
Conduct performance review with the team
Constantly monitor team members’ appearance, attitude and degree of professionalism
Develop and conduct all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
Other Responsibilities
Be aware of the hotel fire & life safety/emergency procedures
Attend all briefings, meetings and training as assigned by Management
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the assigned by the Management
Work Experience
Knowledge and Experience
Diploma in Tourism / Hospitality Management
Prior experience in Revenue Management is an asset. Minimum of 2 years of experience as Sales Manager / 3 years of experience as Front Office or Reservations Manager / 2 years of experience in a related field
Excellent in reading, writing and speaking in English language and Bahasa Indonesia
Proficient in Microsoft Office application, especially MS Outlook, Excel, Word, & PowerPoint
High degree of professionalism with sound human resources management and business acumen capabilities
Competencies
Strong leadership, interpersonal and training skills
Good communication and customer contact skills
Service oriented with an eye for details
Ability to work well in stressful & high-pressure situations
A team player & builder
A motivator & self-starter
Well-presented and professionally groomed at all times
Benefits
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
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