Guest Service Agent

Date Posted: Posted30+ hari yang lalu

Salary:

South Sulawesi+1 lokasi

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Job Description

Uraian Tugas

A Little About Us

The centrally-located Novotel Makassar Grand Shayla with 320 guest rooms and suites, restaurant, bar, executive lounge, ballroom, meeting rooms, swimming pool, SPA, Fitness Centre and panoramic rooftop; provides everything the discerning traveler looks for in a hotel; with 4-star service and first-rate amenities.

Novotel Makassar Grand Shayla located near to the tourist attraction include Fort Rotterdam, Losari Beach, Somba Opu, Karebosi Field & Chinatown. This 4 star hotel well known with its best location for business travelers. The Novotel Makassar Grand Shayla offers the perfect base to explore "Daeng" City. Easily accessible from Sultan Hasanuddin International Airport as well as the other public transportation.

Job Specific Detail/Responsibilities

Check guests in and out of their rooms
Answer any questions guests have
Make recommendations for activities and restaurants
Store any luggage guests have
Answer the phone and direct the call
Take reservations on the phone
Arrange transportation for guests
Maintain the record of guests that have checked in and out

Pengalaman kerja

Excellent customer service skills
Amazing interpersonal abilities
Top-of-the-line organizational skills
Ability to handle multiple tasks at once
Amazing time management skills
A degree in hotel management is preferred
Incredibly detail oriented
Availability to work shifts, including evenings, weekends and holidays

Manfaat

Opportunity to develop career with International Hotel Chain
Opportunity career mobility cross hotel brand within the group in Indonesia
Eligible to stay in hotels cross brand within the group with employee rate
Access to e-learning academic to support your career development

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Job Detail

Job Id

2b76b3c3d894ff35
Location

South Sulawesi+1 lokasi
Company
Type

Private
Employment Status

Permanent
Positions

Available
Career Level

Experience
Gender

Male/Female