Date Posted:

Salary:

Location: Indonesia Department: Supply Chain & Logistics Location: Indonesia Job Description Planning

Play a significant role in long-term planning, including an initiative geared towards operational excellence.
Tactical hub planning in terms of resources (manpower, equipment, space, etc) in line with fluctuation of weekly/monthly volume within his/her area.

Reporting

Regular meetings with Senior Hub Manager, VP Ops around fiscal planning.
Monitor & update hub operational performance in terms of its service, cost, productivity & efficiency.
Establish & keeping track daily/weekly/monthly hub performance report in terms of its services, productivity, efficiency & cost.
Organization of fiscal documents.

Analyzing

Analyse issues & work closely with country team for corrective & preventive solutions.
Handling customer’s complaint/feedback & excellent trouble shooting skills.

Compliance

Monitor & ensure full compliance of hub operational policies & processes.
Responsible for both manpower sourcing & hub assets
To ensure Hub is in conducive working environment and all Health & Safety requirement are in place.

Daily Operations and Management

Manage the daily operations of all of the hubs through supervision of dispatchers, supervisors, leads and all hub staff
Oversee the direction of the delivery staff of trucks and motorcycles and work closely with the Fleet Manager to ensure professional delivery and pickup operations
Implement and maintain standard operating procedures in all hub facilities
Manage mother hub recruiting efforts, delivery staff administration and ensure freight visibility in journey update, returns, delivery completion reports and dispatch route sheets for pickups
Maintain control of the COD process and oversee delivery staff compliance and accurate reconciliation of cash
Ensure load delivery to the mini hubs happens on time and with precision
Lead the troubleshooting efforts from the mother hub, solve problems as they occur and ensure service integrity

Job Requirements

At least 3 years working experience in Delivery/ Transportation/ Logistics, preferred in B2C logistics, of which at least one year working in warehouse. Preferably Team Leader/Supervisors specializing in Logistic/Transportation or equivalent.
Minimum degree or equivalent experience in Logistics/Hub industry
Excellent computer skills and proficient in excel, word & visio
Good knowledge in optimization processes (LEAN or Kaizen Methodology is added advantage)
Good knowledge in vendor’s management & project management
Strong background in managing people/staff in multiple levels
Strong data analysis skills and knowledge of Microsoft Excel
Experience in managing cost, operations
Excellent communication skills both verbal and written in English and Bahasa Indonesia
Excellent interpersonal skills and a collaborative management style
Self-started mentality, energetic, driven, proactive and hard working