Customer Operations Trainer (based in Solo)

Date Posted: 11 hari yang lalu
Salary:
Shopee
Surakarta
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Job Description

Develop curriculum to support classroom training and regular refreshment training

Conduct timely constructive feedback and counseling of the trainees

Design and evaluate training material for technical/soft skills training

Arrange and deliver operation training, both for new hire and existing customer services

Responsible for the training administration and report
Diploma or higher degree from a reputable university

At least 1-year experience as a Trainer within the Customer Service area

Get used to Training Need Analysis, Training Design & Development, Training Delivery, Coaching, and Training Evaluation

Excellent communication skills

Strong analytical and problem-solving skills

Driven and motivated

Good team player, positive attitude, and eager to learn

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Job Detail

  • Job Id
    3c7af80d61ff69fe
  • Location
    Surakarta
  • Company
    Shopee
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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