Baru Dealers & Parts Service Management - Automotive Aftersales

Date Posted: Posted1 hari yang lalu
Salary:
Michael Page
Jakarta
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Job Description

  • High competitive Salary
  • Multinational Company

About Our Client

Our client is one of the biggest Asia automotive brands

Job Description

1. Service Business

  • Technician Efficiency and Productivity
  • Fix IT Right First Time (FIRFT)
  • Customer Retention
  • Provide service business analysis and recommend action plan
  • Lead dealers action development and control the execution


2. Parts Business

  • Parts Retail Sales
  • Parts Wholesales
  • Dealer Parts Supply Fill Rate
  • Dealers Parts Turnover (Stock Month Ratio)
  • Provide service business analysis and recommend action plan
  • Lead dealers action plan development and control the execution


3. Customer Satisfaction Index

  • Customer Satisfaction Index Score
  • Analyze dealer's action customer satisfaction report and recommend action plan
  • Lead dealers' action plan development and control the execution
  • Complience of Standard Process, Facility and Manpower
  • Lead and control progress of dealers' customer concerns resolution

The Successful Applicant

  • Min. Bachelor degree in management/business/or related major
  • Min. 2 years experience as Area Aftersales Manager
  • Basic dealer management knowledge
  • High leadership skill
  • Good english fluency

What's on Offer

  • Competitive salary package
  • Great career progression
Contact Andi Alamsyah Quote job ref JN-042022-5425646 Phone number +62 21 2958 8855

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Job Detail

  • Job Id
    4163729121963cfa
  • Location
    Jakarta
  • Company
    Michael Page
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact Michael Page

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