Job Description

Location Jakarta Work Type Permanent Application Posted March 25, 2022

About the Role


We are looking for a person who is passionate about marketing content and making experiments using multiple communication channels. This job not only gives you a wider perspective on the dynamic of the B2B business but also a challenging and satisfying role to handle multiple strategic channels that connect our brands to thousands of merchants. This is a great opportunity to tap into the Indonesian fascinating payment ecosystem and take part in the realization of GoTo’s vision to make payment inclusivity possible for all.



What You Will Do

  • Create communication strategy and align with Product Marketing Manager/Lead & Growth Merchant Marketing team to manage all communication going out to merchants in order to reach the campaign objective/Marketing OKR
  • Develop and execute merchant communications content plan across all channels (Email, Whatsapp for Business, Push Notification, etc) based on campaign objectives and do A/B testing to generate the best communication result
  • Able to utilize CRM tools available to create automated campaigns preferably Hubspot and Clevertap
  • Support PML & PMM in providing a post-campaign performance of the communication plan (channel, content, creative materials, etc) and able to give learnings and improvement for the next campaign
  • Work closely with other Merchant Marketing teams across the division (Creative Team, Social Media Team, Growth team, etc) to ensure effective & efficient implementation of the communication strategy

What You Will Need

  • At least 2-years experience in Content Writing/Communications/PR/Social Media/Merchant Communications in e-commerce or startup companies
  • Excellent command of Indonesian & English; both written and spoken
  • Strong communications skills & project management skills
  • Ability to learn fast and multitask
  • Data-driven & able to incorporate both intuition & data-driven input into his/her craft
  • Well organized & have a can-do attitude

About the Team

We’re a team of 5 people who love what we do and are strongly driven by purpose. We’re sharing the same value in making our journey worth it by making our work effort as a contributor to our personal growth. We are as much performance-driven personnel as we are awakened to our own wellbeing. We support and challenge each other in a positive manner. We love the nickname of ‘Ambi-team’ that our stakeholders gave us because we simply love to taste winning. We do believe extra miles are fun because it’s never crowded there. You’re going to join a little family at work who care about each other and know how to have fun even in the WFH environment.

About Gojek

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.

Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.

About GoTo Financial

GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.

GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.

Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

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Job Detail

  • Job Id
    4adfbd103e67054e
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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