Business Support Services Manager

Date Posted: 10 hari yang lalu

Salary:

British Council

Jakarta

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Job Description

Date: 27-Sep-2021

Location: Jakarta, East Asia, ID

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.
Contract: 2 years, fixed term contract
Location: Jakarta, Indonesia
Salary: Pay Band 7
Start Date: ASAP
Closing Date: 11 October 2021 - 23:59 Singapore Time (GMT +8)

Role Purpose
Provide professional tactical leadership on all Business Support Services (BSS) matters for British Council offices in Jakarta
1. Secretary to the board of the Yayasan (for Teaching and Exams Services)
2. Manage and monitor budget and financial transactions under BSS and IT by ensuring the expenditure process complying the latest Finance policy and procedure which leads to efficiency.
3. Manage and monitor progress of working permits for UKA staff and Teachers.
4. Oversee competitive tender for BSS and SBU procurements, ensure key services are continued and contract extended during outbreak.
5. Oversee Indonesia contract register and monitor the progress of applicable policy and local procedure and encourage full participation from staff in complying those standards in place.
6. Oversee the IT operations and ensure all staff are equipped with proper laptop to support work from home arrangement.
Main opportunities and challenges for this role:
Indonesia is developing rapidly, and with increasing liberalisation as seen by the Omnibus Law, - which aims to reduce red tape around business – the operating environment is becoming ever more complex. Understanding the implications of national and local government laws and regulations and the interface between is a critical aspect of this role. The opportunity is that these changes should make it easier for British Council to operate both through the main entity (IDN1) and the Yayasan (IDN5). After a year of lockdown and the majority of the team working from home, British Council now has a functioning and effective hybrid model. Ways of working are flexible and appreciated by the team. In the coming year, we need to innovate further to make the office a safer space for working with COVID-19 protocols, and to find different ways in which smaller groups of staff can come together safely to work collaboratively. Our status remains an ongoing discussion with Government of Indonesia. Securing an ‘Implementing Agreement’ (IA) to have Ministry of Education and Culture as our main sponsor, as well as another IA with Ministry of Tourism and Creative Economy is the major opportunity and challenge for the next 6 months.
Main accountabilities but not limited to the following:
General Services

Manage all general services contract renewals and extensions including British Council premises leases is extended in time
Manage the safety and security in British Council premises in Jakarta and ensure the incident management plan and business continuity plan is in place. Adequate level of security measures in place for prevailing level of risk and regularly reviewed
Oversee the office administration and manage to standardize administration procedure and SOP in country level and ensure it is in line with existing Global Policy
Deliver a range of services to ensure appropriate living accommodation for UK appointed staff
Manage budget up to GBP 700k and its reconciliation report to Country Director with accurate picture of financial transactions, planning and forecasting of the budgets
Oversee IT operational and inventory
Perform the highest standard of compliance in asset inventory record
Manage offices and ensure the highest standard of cleanliness, pantry supply, stationery performed by support team is well maintained
Oversee facility maintenance in British Council managed premises, office car, equipment and assets
Responsible for Expatriate’s work permit and ensure it’s obtained within set of time
Oversee custom clearance for export and import stuff

Legal Administration

Support British Council’s branch: British Council Indonesia Foundation legal documents, database and its records, ensure required legal documents are up to date and sufficient for audit purpose and comply with local legal requirements.
Manage country contract register for all programmes and resources’ contracts and encourage all teams to follow the policy and procedure.

Procurement and Supplier Management

Oversee all competitive tenders to all working with regional procurement lead and conduct price negotiation as necessary to present best value for money in all procurement structure.
Working with regional procurement lead to manage yearly suppliers review.
Approve Purchase Orders with delegated authority for Business Support Services expenditure.

Requirements

Relevant University degree or equivalent experience

Role specific knowledge and experience:

5 years experience in managing business services in Indonesia

Benefits

Annual leave and public holidays
Statutory benefits
Commercial insurance package including accidental insurance, life insurance, and supplementary medical insurance Provident Fund – if applicable
Professional development opportunities – we offer a broad range of professional courses to large corporations and that is available for our staff members too!

Additional Information
Job holder must have the right to live and work in Indonesia.
A connected and trusted UK in a more connected and trusted world.
Equality Statement
The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.
The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.

The British Council is committed to safeguarding children, young people and adults who we work with.
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
If you have any problems with your application please email askhr@britishcouncil.org

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

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Job Detail

Job Id

5672d1bf44eee6e0
Location

Jakarta
Company

British Council
Type

Private
Employment Status

Permanent
Positions

Available
Career Level

Experience
Gender

Male/Female