Customer Relation Head (Banjarmasin)

Date Posted: Posted21 hari yang lalu
Salary:
Banjarmasin
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Job Description

  • Develop customer-related strategies and programs (customer service, service quality, customer relations, and service culture).
  • Perform service recovery for complaints that occur by follow up on complaints to the relevant departments and ensure that they are resolved.
  • Customer surveys which include distribution forms and data from customers, data analysis, and distribution of survey results to interested parties
  • Conduct program socialization and monitoring of the implementation of all customer relationship concepts in branches and in the Head Office.
Requirements :
  • Candidate must possess at least a Bachelor's Degree from any field with GPA minimum 3.00 from 4.00.
  • Fresh Graduate or having experience in the customer service or related field.
  • Good communication skills
  • Able to speak English
  • Professional look
  • Placement in Banjarmasin

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Job Detail

  • Job Id
    5ce750b529ff5ed9
  • Location
    Banjarmasin
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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