Facilitate all Company training programs and ensure standards are followed
Provide on-going coaching and guidance for departemental trainers or department leaders to ensure consistency of quality training
Ensure all training materials is up to date
Coordinate all training seminars
Act as an internal performance consultant, involved in facilitating departmental meetings, focus groups and team-building activities as required.
Partner with external organizations who provide support for the hotel’s learning stratedy
Ensure all team member training, documentation and testing is completed in the required time frame
Create and develop training materials and prgram to meet the needs of the hotel
Previous leadership experience in a related field required
Computer literate in Microsoft Office application
Bachelor degree in related field preferred
Previous Hotel experience preferred
Excellent interpersonal, communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all the times
Ability to communicate in English and Bahasa Indonesia
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