Senior Fraud Analyst - Groceries

Date Posted: Posted30+ hari yang lalu
Salary:
GO-JEK
Jakarta
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Job Description

Location

Jakarta

Work Type

Permanent

Application Posted

October 15, 2021

About the Role

You will be a part of the team which oversees the risk management for the GoFood Business and will report directly to the Head of Risk Strategy - GoFood and Groceries. With your expertise in the risk/fraud domain, you’ll be instrumental in helping our team identify fraud patterns and trends, evaluating the risk assessment of both existing & new products, building models that would measure risk assessment & strategizing on process efficiency thus providing and sustaining a safe and reliable platform that our customer can count on and love to come back to.


What You Will Do

  • Identify new fraud emerging trends/patterns and recommend solutions both at the strategic and tactical levels, balancing the business vision and the practicality of implementations
  • Assess, validate, and optimize risk rules to ensure best outcomes and to meet stipulated risk target metrics
  • Identify risk assessment from products, systems, processes and recommend feasible preventive measures
  • Influence roadmaps of partner teams, including the wider Risk organization, Data Science, Engineering, Product Management, GoFood business, Operations, and Finance
  • Identify and predict blockers, conflicts, and risks to projects across multiple teams and seek solutions to drive timely execution

What You Will Need

  • At least 4 years of experience within the Risk domain, preferably within food delivery, ride-hailing or e-commerce will be a plus, but not a prerequisite
  • Structured, factual, and data-driven. Ability to deep dive into data then elaborate clear and synthetic insights
  • Strong in SOP building, governance principles (maker/checker), highly informed with operational metrics (SLA, exceptions, escalations)
  • Strong proficiency in GSuite and other data skills (SQL, BigQuery, Tableau, etc.)
  • Excellent written & verbal English communication skills to effectively collaborate and exchange information across stakeholders of various backgrounds and levels
  • Bachelor’s degree in finance, economics, engineering, mathematics, statistics, or other relevant field preferred
About the Team GoFood being one of the largest online food delivery applications, the scale at which this team operates is phenomenal. GoFood has more than 500k merchants and more than 20 million dishes listed on its platform. GoFood is also a marketplace for restaurants to list their food items and increase their sales. GoFood also has its own fleet of drivers with an app where they can accept food orders and earn their daily income out of food delivery. So overall it’s an ecosystem consisting of consumers, merchants, and drivers which GoFood manages with the ultimate aim of providing the best user experience to consumers and growth for merchants and drivers. Fast-paced, dynamic, and proactive, The GoFood Risk team plays the core role of making GoFood the most credible & reliable platform for all its customers, driver-partners, and merchants ecosystem, including delivering bold solutions to reduce risk and abuse on the platform. For instance, should you have a question about identifying fraud patterns and trends, we are your people! Our GoFood Risk team is a tight-knit, mini family who loves to constantly explore new ideas. We definitely share a deep interest in solving real problems in our community through the use of technology. Believe it or not, we actually enjoy each other's company!

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Job Detail

  • Job Id
    5ff7952c492315df
  • Location
    Jakarta
  • Company
    GO-JEK
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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