Tamas Kadar, CEO and Co Founder and Bence Jendruszak, COO and Co Founder, launched their first venture, a crypto currency exchange during their final year of university. Weeks in, they were attacked by online fraudsters. They were forced to hack together a set of tools to instantly inform them if a transaction was genuine or not. They then pivoted to building a platform that can detect fraudulent activity instead and that is how SEON was born.
They knew they could not do it alone so they teamed up with Miklos Kiss CPO and Balint Dali, CTO to enhance the revolutionary platform. Since then, the journey has been unstoppable. 18 months in and we have grown from 18 to 155+ SEON Fraud Fighters, across Budapest, London, Austin and Jakarta. With more hubs opening up in San Francisco, Singapore, we are on a mission to create a Fraud Free World. We raised Series A in March 2021 and were featured in TechCrunch. We are proud to continue to grow at pace both in terms of helping the best online businesses and democratising fraud fighting.
Why we need another Fraud Fighter in the role of Customer Success Specialist - weekend shifts and holidays
We're in for a crazy ride, and that's why we need bold and talented individuals who will own these key areas. Who will make an impact on the B2B fraud-fighting community field - because, ultimately, these translate not only to a business bottom line, but in making the internet a safer space for everyone - whether business or consumer.
Responsible for a variety of our clients, helping them achieve their business goals and grow together with us
Communicating with clients to understand their needs and explain product value, hold demo meetings about our features
Track clients’ user journeys through a sophisticated CRM system, build workflows and improve processes
Identify new sales opportunities within existing accounts to retain a client-account manager relationship by up-selling and cross-selling
Keep the clients updated regarding our operations and new features
Work closely with the Product Development team to ensure that user requirements are heard and acted on
Cooperate with the Business Development team and other departments working on the same accounts
Pass on industry knowledge to both colleagues and clients
Advanced Business English is a must, we have mainly foreign partners
Excellent communication and active listening skills, sales aptitude
Experience with HubSpot, JIRA, Slite, Postman, Kibana is an advantage
Adaptability and strong problem-solving skills
Experience in B2B sales (preferably in IT service)
Experience with Fraud/Payments/Risk is a huge advantage
Knowledge of another foreign language is also an advantage (preferably Spanish)
You will often hear us talk about People of SEON, pride ourselves on being inclusive and recognize that great teams are built of empowered individuals. We hope that by doing this we can be fearlessly open, positive and learn from one another. We know we're on the right path, but we need the right ideas. Our superpower is listening to each perspective in order to execute our vision.
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