Job Description

Job Description (Roles and Responsibilities)

The Deputy Information Technologies Security Officer (DITSO) is a key position providing a wide range of first-level, high quality technical support and customer service within the Embassy, particularly related to IT and telecommunication. Jobholder will be in charge of the Indonesia Network’s IT systems, telephone, and other communications systems. The successful candidate will have an important role helping design and implement IT policies, ensuring compliance by users with relevant rules and best practice, ensuring business resilience and continuity, regular maintenance and repairs and developing IT skills of staff and how they can best use the technology to improve business outcomes.

The British Embassy also provides a shared services platform for a number of different government departments and is governed by a Memorandum of Understanding (MOU). The successful candidate will need to oversee the delivery of the MOU, in the IT systems, telephone and communication systems across different government department.

The successful candidate will need to have good analytical, interpersonal skills, possesses customer services mind-set and be open to helping, supporting colleagues and answering questions they may have. Salary cited is indicative, depending on candidate’s qualification and experience.

Roles and responsibilities:

IT responsibilities – as the Deputy IT Support Officer (DITSO):

  • Responsible for all IT network operations at post (Official and Standalone networks).
  • Problem solving for Official network issues as possible under security regulations.
  • Management of the standalone network at the Embassy and official Residence (Wi-Fi and LAN), setting up users and monitoring the usage.
  • Administration of the Embassy telephone system; setting up new staff, problem solving, reporting faults etc.
  • Crisis preparedness and response role.
  • Training and mentoring staff on how to best utilise computer, telephony and VTC systems.
  • Maintaining inventories and ensuring Security Operating Procedures are understood and enacted.
  • Assist the ITSO with monitoring and managing the annual budgets for IT, following policy to ensure value for money,
  • Perform procurements, requisitions and purchase orders according to FCDO guidance’s.
  • Provide basic administrative/clerical support to procure goods and services in line with Embassy policy to achieve value for money, mainly on IT and office machinery equipment.
  • Monitor and provide first simple reports on telephone costs and manage the inventories of equipment.
Essential qualifications, skills and experience
  • Strong IT skills (MS Teams Application, networking, hardware and services) and experience in IT support, with particular emphasis on computers but telephony and VTC technology.
  • Related working experience for a min of 2 years.
  • Ability to work with minimum supervision.
  • Must be able to travel for short period to different locations. Travels are currently reduced adjusting to the pandemic.
  • Fluent in English
Desirable qualifications, skills and experience
  • Excellent problem solving and customer service skills.
  • Flexibility, personal resilience and capable of solving problems.
  • Strong skill on MS Teams administrator
  • Strong communication and interpersonal skills.
  • Fluency in Bahasa is desirable
Required behaviours Changing and Improving, Making Effective Decisions, Managing a Quality Service, Delivering at Pace, Working Together Application deadline Application deadline - day Application deadline - month Application deadline - year 5 June 2022 Grade Administrative Officer (AO) Type of Position Fixed Term Working hours per week 39.5 Duration of Post 12 months Region Asia Pacific Country/Territory Indonesia Location (City) Jakarta Type of Post British Embassy Number of vacancies 1 Salary Currency IDR Salary 8,421,732 Start Date Start Date - day Start Date - month Start Date - year 11 July 2022 Other benefits and conditions of employment

Interesting and unique learning & development opportunities are available throughout British Embassy Global Network. The jobholder will be able to apply for training suitable for his/her professional/personal development.

Full time, subject to the Embassy’s core hour’s policy, there is also some flexibility around the precise working hours of the role.

The British Embassy offers a competitive remuneration package including:

  • Annual leave entitlement of 25 days per year
  • Medical benefit (medical insurance)
  • Access to extensive learning and development opportunities

No accommodation or relocation expenses are payable in connection with this position.

Employment offers are subject to successful clearance of pre-employment checks. In relation to this, the successful candidate will need to arrange for his/her own Police Certificate. Candidate must be holding a valid Indonesia working permits.

Additional information

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

We advise you to allow enough time to complete and submit your full application since only applications completed and submitted before the deadline will be considered.

Note : All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.

For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender, and nationality.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

Related Jobs

Job Detail

  • Job Id
    76398c816088ae4c
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

Sponsored by

https://halokerja.id connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Latest Job