Building Manager

Date Posted: 13 hari yang lalu

Salary:

Jakarta

JOB DESCRIPTION Job Description Internal Unit

Lead the team to prepare the house for hand over – ensure defects are rectified and the house is ready.
Lead the team to conduct the hand over to purchasers.
Be a liaison in responding to customer’s complaint (related with defects) by forwarding the information to the related parties (e.g. Project Management, the contractor/sub-contractors, etc.).
Help coordinate the defects rectification process to ensure that rectification methods are correctly executed.
Ensure that all defects submitted are rectified within the contractual time frame and signed off by customer.
Understand the rights and obligations of the developer and application of local laws when dealing with customers.
Handle customer inquiries relating to the project and provide assistance to customer.
Ensure safety in execution of work.
Build and maintain good relationship with the customer.
Ensure customer’s data is kept updated and confidential.

Common Area

Take over the estate and MEP from contractor and ensure smooth running of the building services.
Manage the upkeep of the common area and facilities including the clubhouse.
Invite tender for term contracts like security, cleaning, pest control
Manage the clubhouse to the highest quality of customer service standards.
Identify common area defects and ensure that these are rectified.
Develop House Rules for the Estate.
Set up and supervise the Finance and general administration of the estate.
Other duties as assigned by direct Supervisor.

JOB REQUIREMENTS Job Requirements

Minimum Diploma/Degree in Hotel Management/civil engineering/ construction or related field.
Having at least 2 years’ experience in Hotel Management/civil engineering/construction or related field.
Proficient in English, written and oral.
Having excellent communication and interpersonal skills.
Polite and confident with a great deal of patience.
Having ability in multitasking and time-management.
Having aptitude in resolving issues with a customer-focused orientation.
Conversant with strata title laws.

BUSINESS UNIT Keppel Land Limited