Baru Customer Support Officer

Date Posted: Posted4 hari yang lalu
Salary:
Jakarta

Job Description

Company Description


Indodana is a Fintech Lending platform from PT Artha Dana Teknologi which was founded in November 2017 and has been registered by OJK since March 2018. PT Artha Dana Teknologi provides loan services, installments without credit cards, HP credit and PayLater services.

Starting from the many requests from the public who failed to get financial product services by banks in Indonesia, PT Artha Dana Teknologi presented Indodana as a solution to make it easier for the public to access various financial products.


Job Description


  • Serve customers by telephone, face to face and email
  • Maintain the confidentiality customer privacy including complaints or requests from customers
  • Provide solutions to customer complaints
  • Make a complaint report or customer request
  • Establish good communication with customers


Qualifications
  • Male/Female
  • Age maximum 30 years
  • Min. D3
  • Have minimum 1 year experience as Customer Support / Call Center / Contact Center
  • Have a good communication skill & interpersonal skill
  • Required skill(s) : Ms.office and Internet

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Job Detail

  • Job Id
    7df7634db9317ca8
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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