Reporting directly to the Sales & Marketing Leader, the Reservations are directly responsible for handling telephone inquiries, accepting reservations and the subsequent input into the computer system. On a broader scale the Reservations must work closely will all Front Office and Sales personnel, and in particular, Sales, providing lead advice and constant "feedback" concerning both inquiries and firm reservations.
The Reservations Agent must work at all times in maximizing the hotel’s occupancy potential, whilst protecting the Hotel's business mix. The Reservations must at all times maintain a professional, yet friendly business manner in all guest and client liaison, personally, in correspondence and on the telephone.
Work Experience
Previous experience in similar position and hospitality industry
Ability to enabling the team and create healthy work atmosphere
Sparkling personality, positive attitude and good communication skills
Ability to apply strategic thinking and business awareness
Benefits
Optimal employee experience and healthy working atmosphere
Be a part of a Global community of Hospitality industry
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