Job Description

DepartmentOperations LevelExperienced (Individual Contributor) LocationIndonesia - Jakarta

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.

Job Description:
  • Monitor daily Proof of Delivery (POD), Proof of Pickup (POP) and weekly report
  • Conduct daily visits to First Mile (FM) and Last Mile (LM) Hub for calibration capture issues related to quality findings
  • Manage daily productivity and delivery but Not Received yet (DNR) verification
  • Responsible for zone management and Shopee Segar weekly inspection
Requirements:
  • Minimum D-III (industrial engineering, economics, business management or equal)
  • 1 Year of Experience as a Data Analyst or relevant position in logistics or transportation company
  • Expert with Ms Office / G-suite (especially excel/sheet formula)
  • Good analytical/critical thinking and familiar with Performance & Quality Dashboard
  • Contract-based position and Placement in Ciracas, East Jakarta

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Job Detail

  • Job Id
    7f89c203e4c95c14
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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