We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. Interface with Account Managers, Partners and Customers in order to expedite renewal sales closure. This position acts as the contact point and information hub for maintenance renewal business globally. Inside sales will play a fundamental role in understanding customer needs and requirements, in return maximizing clients experience in product adoption and help company achieving revenue growth objectives. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.
Job Responsibilities:
Perform analysis for upcoming renewals and identify tech-refresh opportunities
Interacts with existing customers primarily by phone and email
Research accounts and identify key players
Close renewal sales and achieve quarterly quotas
Maintain and expand your database of prospects within your assigned territory
Team with account manager and channel partners to build pipeline and close deals
Create new program and initiatives to increase awareness and client's adoption rate
Develops new upsell and cross sell prospects by understanding customer needs and requirements and help them to achieve their need and business results
Provides support to customers over the phone and may conduct field visits as necessary.
Requires the ability to negotiate with Sales, Partners or Customers
Familiar with a variety of the field's concepts, practices, and procedures.
A wide degree of creativity and latitude is expected.
Communicates and manages approval process
Demonstrate very high commitment to ensure standards are being maintain at all times
Perform purchase order (PO) review and analysis to ensure correctness and audit compliance
Contribute on Process Improvement efforts
Primary Qualifications and Experience:
Bachelor's degree in Communication, Business Administration, IT or related field highly desirable.
At least 3 years or more experience directly related to Sales or IT systems
Preferably have background in both pre and post-sales supporting environment
Strong proficiency with computers (Microsoft Office)
Skills and Attributes:
BA/BS degree or equivalent
Demonstrable strong background in dealing with customer
Work with little supervision on a day-to-day basis
Sense of urgency
Ability to multi-task in a fast paced environment / time management skills
Good knowledge and interest in the IT industry and products
Proficient with corporate productivity and web presentation tools
Experience working with Salesforce.com or similar CRM
Excellent verbal and written communications skills
Strong listening and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Willingness to learn and adapt to new systems and fast learner
Passion for sales and customer handling.
Excellent communication, interpersonal skills and coordination capability
Able to work both in a team and independently
Maintain professionalism and a pro-active work style
Full Stack Developers are responsible for developing and designing web architecture, ensuring the responsiveness of applications, and working alongside graphicâ¦