Location
Jakarta
Work Type
Permanent
Application Posted
November 23, 2021
About the Role - One paragraph between 80 - 100 words As our Communications Lead, you’ll be an instrumental cog in the Corporate Affairs wheel of the Food and Groceries business (GoFood and GoMart services) - the team that creates believability and influence users to consider using our products through key narratives. In this role, you’ll proactively reinforce the company and product’s mission through media and digital Public Relations (PR) avenue. You will be excited in scaling the company and products’ core reputation, build engagement with media and digital PR strategy, mitigate issues and reputational risks, and pushing through product and key campaigns. Your efforts will further cement Gojek, GoFood, and GoMart positive images as the preferred services and solutions for users. What You Will Do - Maximum 8 pointsDevelop messages and narratives that reflect the company and products mission.Design and manage communications strategies and programs, and other vehicles to scale Gojek, GoFood, and GoMart’s core reputation.Lead and execute key reputational issues, including but not limited to company and products’ policies, new product features, and key industries issues of online food delivery and eGroceries.Consult closely with Gojek, GoTo Group, GoFood, and GoMart leadership, strategy and planning, marketing, public affairs, corporate communications, drivers & ops, merchants, and policy team to provide sound communications guidance on navigating and managing issues and crisis/ risks.Engage influential third parties in social media sphere, such as opinion formers, products/ lifestyle influencers, industry experts, to build a coalition and strengthen products’ reputation.Create communications playbooks, press junkets’ collaterals, and other materialsAnalyse business data, internal and external insights to develop strategic insights and communications plan.Plan and supervise consumer-facing materials to deliver products narratives, such as videos, shareable social media materials, infographics, etc. What You Will Need - Maximum 8 pointsA Bachelor’s degree (minimum)At least 5 years of work experience in corporate or external communications/ product or brand communications, consulting firms, news/media or the private sector - industries ranging from consumer products, F&B, or digital/ technology will be a plus point.Experience in managing end-to-end projects; from analyzing business and industry data to develop strategic insights, plans, and reporting.A strategic thinker and owned a proven track record of driving highly effective/ impacts communications campaigns, including media relations and digital PR or Key Opinion Leaders management.Knowledge of F&B, online food delivery, consumer insights, technology issues, including the policy and public sentiments that surround them, especially in Indonesia and preferably in Southeast Asia.Exceptional personal, analytical and communication skills and a strong attention to detail.A proactive team player with good decision-making abilities, solution-oriented and the ability to adapt and in a rapidly changing and sometimes pressing environment.Excellent interpersonal skills and experience working across large organizations with multiple internal and external stakeholders to develop and execute strategies with exceptional results. About the Team - Share about what it is like to work within your team You will be working with a team that understands that the contribution of each member is paramount to our overall success. We learn by doing, asking questions, rising from failures, exploring and implementing new innovative ideas. We work with various internal and external stakeholders to shape our company’s public perception, conveying our Gojek story through active media engagements, leadership profiling, and content creation, among other avenues. Our collective goal is to ensure that people remain excited about Gojek, our latest developments, and the tremendous impact we’re making across Southeast Asia. We’re a close-knit team that enjoys each other’s company. We look out for each other, work hard to get the job done, and unwind together - the perfect environment for growing your career while having fun!What You Will Do
What You Will Need