Business FunctionRisk Management Group (RMG) is responsible for the development and maintenance of risk management and internal control frameworks. we provide independent review and challenge to business to ensure that appropriate balance is considered in risk/return decision. in additional, RMG is responsible for the monitoring and reporting on key risk issues of the Bank. To manage risk effectively and deliver strong financial performance, we invest significantly in our people and infrastructure.Responsibilities :
Conduct calling to customer by phone according target assignment
Implementation code of conduct in collection activity
Remind customer that handle to make payment before due date
Give information to customers accurately and clearly
Inform to supervisor or manager to investigate the suspected/fraud account.
Strives to improve service performance.
Empowers employees to provide excellent customer service.
Ensures employees understand customer service expectations andâ¦
Define advertising objectives, recommend the choice of media, and allocate resources so advertising campaigns are effective, economical, and appropriate for theâ¦
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