IT Specialist

Date Posted: Posted14 hari yang lalu
Salary:
Jakarta
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Job Description

In this role, you will be responsible for supporting our CityConnect IT Team and local employees in Tetovo with solving problems with hardware, software, and workplace tools, as well as be involved in the local adaptation of processes taking place at the international level when it comes to implementing new methods of operation, data or software protection.


Join our Transcom/CityConnect Family as a Local IT Specialist!


You will be responsible for:

  • Provides ongoing administrative support in the field of IT hardware and software systems,
  • Provides support in the field of applications and technologies which are specific for the project,
  • Provides updates of security and procedural standards in the field of systems,
  • Takes care of desktops, printers, servers, software, inventory of resources and standard network services,
  • Manages and is responsible for technical documentation,
  • It is the point of contact for local businesses in all IT-related matters.


What's in it for YOU!

  • Diversity of opportunities across a range of challenging and highly complex activities
  • Self-development and internal growth opportunities
  • Highly skilled co-workers in a friendly and supportive working culture, we enjoy working and having fun together, and sharing our knowledge
  • Most advanced technologies. We are the overly excited techies who can’t wait to read about the newest launches
  • Benefits package


We are looking for:

  • Experience in a similar position in IT support in the business environment in an international company,
  • Experience in administering tools: laptops, servers, workstations, hardware/software, cabling, servers,
  • Good knowledge of Service Desk, failure management, knowledge of tools for reporting problems to help desk,
  • Bachelor degree in IT etc, University, or equivalent,
  • Very good command of English enabling easy communication - is a must,
  • Good knowledge of network technologies, mobile phones, and fixed networks,
  • Good knowledge of MS Windows environments, and DHCP, DNS & WINS.
  • Experience in the call center environment, CRM systems support, is a plus.,
  • Organizational skills, the ability to set priorities and work under time pressure.


What Life at Transcom is like!
Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets within our global footprint with forward-leaning customer experience solutions via different channels like voice, chat, social media etc. We are 30,000 customer experience specialists at 69 offices across 26 countries, delivering services in 33 languages to international brands in various industry verticals.


Sounds interesting? We look forward to meeting you!

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Job Detail

  • Job Id
    a78fea9448ae6b35
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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