Donor Service Staff, FDC

Date Posted: Posted30+ hari yang lalu
Salary:
Jakarta
Apply Now Whatsapp to Friend Save This Job

Job Description

SOS Children’s Villages Indonesia
Based in Jakarta



Main Responsibilities:

  • Answer and respond to incoming calls and emails to fulfill donor’s need by providing optimum service to our donors.
  • Resolve customer service issues accordingly with valid and accurate answer in timely manner.
  • Welcome new donor to ensure our donor will have a good journey by donating to organization.
  • Responsible for telefundraising / telemarketing activities (eg: upgrade and reactivation) to get additional donation to organization.
  • Support and adapt with ad hoc task related to Donor Service for continously improvement or innovation.
  • Build and maintain a good relationship with other parties related to Donor Service (eg: banks, agencies, and vendors)
  • Able to retain our individual donor to stay donating for a long term period
  • Familiar with Sales Force is a plus

Qualifications & Skill:

  • Fluent in English and Bahasa Indonesia
  • Diploma or Degree graduates in any field
  • Experience for at least two years in Customer Service areas
  • Have strong interpersonal and communication skills
  • Trustworthy to keep donor’s confidentiality
  • Know how to operates Microsoft Office in general
  • And know how to have FUN at work!
  • Knowledge of Child protection http://bit.do/codeofconduct2021
  • Placement : Jakarta Selatan - Jatipadang

Related Jobs

  • PPIC GARMENTS

    - EmployerAktif 14 hari yang lalu
    Apply Now

    USIA MAX 40 TAHUN PEND MIN D3 PENGALAMAN PPIC - + 3 TAHUN DI UTAMAKAN PENGALAMAN DARI GARMENTS Jenis Pekerjaan: Kontrak Panjang kontrak: 12 bulan Gaji:…

  • -
    Apply Now

  • Project Management & Reporting

    - 17 hari yang lalu
    Apply Now

    Memastikan visibility management untuk dapat melihat progress dari tiap business unit. Memastikan visibility dari tiap bisnis unit mengenai tahapan pengerjaan…

  • -
    Apply Now

  • Baru Buyer

    Weatherford
    - 2 hari yang lalu
    Apply Now

    Review bid proposals and negotiate contracts within budgetary limitations and scope of authority. Our Buyer has primary responsibility for purchasing materials,…

Job Detail

  • Job Id
    aafa65ec6f8cfafb
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

Sponsored by

https://halokerja.id connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Quick Links
Jobs By Industry
Latest Job
Copyright © 2026 halokerja.id . All Rights Reserved.