Support Engineer (L2)

Date Posted: 30+ hari yang lalu

Salary:

Jakarta

Apply Now Whatsapp to Friend Save This Job

Job Description

Manage unknown incident / issue relate to Server, Storage and Backup System and perform root cause analysis to identify RCA within SLA

Perform regularly maintenance to prevent system crash or incident relate to Server, Storage and Backup System

Manage capacity and system readiness relate to Server, Storage and Backup System.

Perform periodic technology update and performance review regarding system performance

Manage and execute deployment for change relate to Server, Storage and Backup System through ticketing system and executing within SLA and ensure process quality.

Perform software and firmware update relate to Server, Storage and Backup System to prevent incident / system crash.

Provide spare part management for any hardware failure
Diploma / Bachelor Degree of Computer Science of Information Technology.

At least 2 Years of working experience in the related field is required for this position

Good communication skill & Good attitude

Preferred language(s): Bahasa Indonesia, English.

Proficient with networking hardware and software (e.g. TCP/IP, Internet , Networking, familiar with SAN, Storage IBM, HP, EMC)

Required skill(s): Linux Server, Networking (internet protocols (including TCP/IP, DNS, SMTP, HTTP and distributed networks), Back Up System, Storage, Server, SAN Switch

Have knowledge of Server and network security, including Security hardening, VPN

Preferably skill(s): Database, Programming , OpenLDAP and Jira.

Available 24/7 as well as to work off hours / weekend for remote support and on-call duties and also on-customer site

Related Jobs

Baru Associate, Partner Engagement

Grab

Malang - PostedHari Ini

Apply Now

Minimum 1 or 2 years (including internship experience). Partner Engagement is to manage engagement with drivers. The day-to-day activities:
Assistant Manager, Marketing

AirAsia

Tangerang - Posted30+ hari yang lalu

Apply Now

The Marketing Assistant Manager / Manager will be responsible for all aspects of marketing of airasia Super App for the flights & all other Line-of-Businesses â¦
Graphic Designer

Bali - Posted26 hari yang lalu

Apply Now

Youâll be the one to shape the visual aspects of all graphic design product. Your graphics should capture the attention of those who see them and communicateâ¦
Baru Tech Prof-PPS, Assoc

Halliburton

Jakarta - Posted7 hari yang lalu

Apply Now

This is the entry level position for this discipline. At this level, assignments are generally well defined with clear and specified objectives.
id -

Apply Now

Job Detail

Job Id

b1a601ac3030118f
Location

Jakarta
Company
Type

Private
Employment Status

Permanent
Positions

Available
Career Level

Experience
Gender

Male/Female