Front Office Manager

Date Posted: Posted21 hari yang lalu

Salary:

Jakarta

Job Description

Behaves and acts in an exemplary fashion, embodying the brand mindset
Ensures that guests' stay at the hotel runs smoothly, helping to provide guest satisfaction at all times thanks to his/her thorough knowledge of the hotel
Ensures the respect of procedures and hygiene and safety standards
Manages and motivates front office teams in line with the brand's recommended behavioral guidelines, in order to provide personalized high quality guest services
Manages headcount and organization for optimum efficiency in compliance with legislation
Helps the department meet its targets
Helps increase hotel revenue through his/her sales efforts

Work Experience

Excellent command of Bahasa Indonesia and English (verbal and written)
Graduated from a university or a specialized hospitality school.
Minimum of 2 years experience in a similar position in an international luxury hotel organization.
Knowledgeable of Front Office professions
Strong in organizational, leadership, communication and management skills.
Computer literate, especially Rooms-related programs
Ability to work in a fast-paced, high-pressure environment.
Highly motivated, self-driven, ability to work under pressure and an excellent team player
Creative, passionate and guest-oriented