Baru Account Executive - Indonesia

Date Posted: Posted4 hari yang lalu
Salary:
Bali

Job Description

As an Account Executive your main task will be to provide support to new and existing accommodation partners, contacting, informing and advising them about how to meet the demands of the visitors on the Booking.com website. You will also build the hotel webpages and training the new hotels on how to use Booking.com’s extranet and how to use the systems that can improve their availability and supply. Furthermore, you will offer support to the Account Managers with various tasks at the Jakarta office.

Tasks:

  • Day-to-day pro-active communication with partners in your region by telephone, by internal messaging and occasionally in person to assist with the development of our business;
  • Building productive relationships with partners to ensure that they offer the best availability and rate structure;
  • Identify opportunities for partners that will help improve business by using our internal tool of priority setting;
  • Manage all processes to provide support to Booking.com BV in finalizing new partnership (i.e. leads generation, establishing first contact, verifying new partners, meetings and follow up);
  • Support operational related task across different topic within Booking.com BV to drive growth (i.e. Booking Home operation, Chains operation and/or Ad hoc project);
  • First point of contact for key local accommodation partners, answering questions and queries, taking action as needed;
  • Participation in weekly team learning in your office;
  • Advise accommodation partners regarding their (potential)webpages on the Booking.com website and how they can amend data with respect to supply, availability, specials, promotions;
  • Liaison person for properties to contact when they have questions by phone and the Account Managers are unavailable;
  • Providing support to properties or Booking.com BV in building the webpage for accommodations and/or maintaining property information on the Booking.com website;
  • Verify that the website has accurate information on properties and pictures of newly registered accommodations;
  • Delivering training by phone to new and or existing properties on how to use Booking.com’s extranet and rates & availability system;
  • Providing properties with information and advice mainly by phone, including follow-ups;
  • In consultation with the Account Managers, provide information support to Booking.com for new and existing accommodations;
  • Conduct daily/weekly report of the progress of targets;
  • Assist in the preparation of market visits, operational planning and projects;
  • Support Customer Service, assisting in additional tasks and projects when needed
  • You will also need to be versatile, flexible and adapt quickly to the latest guidelines/changes from Booking.com BV;
  • You will also need to be versatile and adapt quickly to the latest guidelines from Booking.com BV.

Qualifications:

  • Great face-to-face and telephone communication skills;
  • Fluent English and Bahasa Indonesia speaker and writer;
  • Adaptable and Agile while working in a very dynamic environment;
  • Affinity/experience within e-travel and/or hotel/travel industry is a plus;
  • Pro-active, sense of responsibility and can work independently;
  • Ability to persuade and convince partners on the phone to implement suggestions;
  • Quick and resourceful, flexible, accurate, strong analytical and an eye for detail;
  • Team player, motivated and enjoys to work in e-travel and hospitality;
  • Business focused;
  • Positive attitude;
  • Hotel School or University background preferred.

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Job Detail

  • Job Id
    ba768d83529af5d6
  • Location
    Bali
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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