Baru Key Account Manager (Midtrans)

Date Posted: Baru dipasang
Salary:
GO-JEK
Jakarta
Apply Now Whatsapp to Friend Save This Job

Job Description

About the Role

As the Key Account Manager in Midtrans you will be playing an important role to build, execute, and maintain partnerships with the biggest strategic accounts in the company’s portfolio. You will assist the Commercial Department in sales functions, including end-to-end management and execution of all partnerships' contractual assets that help drive the company's key business goals.


What You Will Do

    • Act as the lead point of contact for all key account matters, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed
    • Resolve key account issues and complaints
    • Plan and present reports on account progress, goals, and periodic initiatives to share with team leaders and peers on a regular basis
    • Provide full visibility into the sales pipeline at every stage of engagement, and take the account into the next level by increasing Midtrans’ share of wallet
    • Develop a strong understanding of the e-commerce market and be the first person that a client calls for escalation
    • Work closely with the Partnership and Banking teams to ensure rapport and collaboration between partners and clients
    • Responsible for administrative duties, such as preparing reports, preparing price quotes, maintaining and approving the entire agreements and forms

What You Will Need

    • Bachelor’s degree in Business Management, Sales, Communication or related academic area
    • Minimum of 3 years experience in business management, sales or project management is mandatory. Prior experience in e-commerce and managing key accounts will be a plus point
    • Proficiency in both Bahasa and English is required
    • Able to multitask, prioritize, and manage time efficiently
    • Ability to negotiate, persuade and influence others
    • Excellent interpersonal, communication, presentation and analytical skills
    • Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills
    • Proven ability to maintain projects and and maintain effective relations with accounts or partners
About the Team

Our Payments team oversees GoPay (Southeast Asia’s fastest-growing consumer payments and financial services app), as well as Midtrans (one of Indonesia’s largest payment gateways), and Spots (Indonesia’s largest offline network for payments). Our Merchant Payments team is part of the larger Payments platform, and consists of passionate engineers based in Jakarta, Singapore, and Gurgaon. We run Southeast Asia’s leading financial platform for online and onsite merchants. It's our job to oversee all things related to empowering business owners, and to create a seamless and efficient payment gateway solution. We also take the time to understand our merchant-partners daily concerns and experiences in order to cater our services to resolve any hurdles and expand their operations. The big question that we’re always trying to solve is: How can we better improve our digital experience for our merchants-partners. We've helped simplify payments for over 300,000 merchant-partners in our respective regions - from retail stores in town to your favorite Gorengan and Martabak stalls. But, the growth of Payments does not stop here. We are hungry for more. We intend to become the largest payment and financial services group in Southeast Asia. We are working on several projects now, including one about enhancing direct interaction with our merchant-partners of a variety of businesses and their customers. We’re a high-performing, tight-knit team who are committed to the growth of the company, as well as each other’s personal growth and well-being. Pre-COVID, factions of our team would enjoy catching up over a round of drinks after work. However, with WFH becoming more normalized, we've been sharing our favorite ways to prioritize a healthy work-life balance at home. Off-hours, you’d probably find us binging The Queen’s Gambit on Netflix, whipping up a loaf of sourdough bread, or trying our best to survive a HIIT workout on YouTube.
About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2018, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

Related Jobs

Job Detail

  • Job Id
    bcf719b79c471179
  • Location
    Jakarta
  • Company
    GO-JEK
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact GO-JEK

Sponsored by

https://halokerja.id connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Quick Links
Jobs By Industry
Latest Job
Copyright © 2025 halokerja.id . All Rights Reserved.