Date Posted:
Salary:
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Job Description

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed. Responsibilities:
  • Record all referred cases into complaint system or other media for tracking and monitoring purposes.
  • Liaise with related units to obtain necessary evidence that registered in the system.
  • Conduct Fraud investigation - All investigations will be conducted in an objective, timely and thorough manner.
  • Produce a recommendation into Investigation report as result of Researches of quality control issues as discovered during investigation.
  • Produce Investigation signed off and monitoring the execution of disciplinary sanctions.
  • Log the investigation result into local & regional system.
  • Perform reconciliation case log with relevance units for cases being referred and/or investigated.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

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Job Detail

  • Job Id
    c7bea02159164eb1
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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