Date Posted:

Salary:

Requirements:

Bachelor Degree or above. Majoring in Biomedical/Electronic Engineering, or another related field.
At least 5 years of experience in Customer Service (preferably Channel Management) and solid background in Medical Device Industry.
Excellent English speaking and writing skills.
Great communication skills, team management, and well-organized.
Able to travel frequently.

Responsibilities:

Manage service channels including sign into service agreement and provide channel coverage plan.
Assist local service team in making channel management policy and strategy.
Organize and evaluate service channel quality, manpower, and facility.
Make plans for continuous improvement in service channel.
Supervise and implement effective corrective actions towards channels’ performance.
Bridge Mindray Service Team and service channel communication effectively.
Team building and management including but not limited to recruit, coach, and motivate team members.