Date Posted:
Salary:
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Job Description

  • Monitoring Real time operasional semua layanan yang ada di operasional Contact Center.
  • Melakukan pengecekan dan tindak lanjut log DC terkait attendance, adherence dan menemukan ketidaksesuaian setiap agent contact center.
  • Analisis data performance.
  • Melakukan Secheduling shifting.

  • Minimal D3 semua jurusan.
  • IPK Minimal 2,75.
  • Minimal pengalaman sebagai WFM call center selama 1 tahun.
  • Memiliki komunikasi dan interpersonal yang baik.
  • Bersedia bekerja shifting.
  • Mempunyqi ketrampilan menggunakan aplikasi komputer.
  • Mampu membuat concept scheduling dengan baik.
  • Mampu membuat forecasting calls dengan baik.
  • Mempunyai analytical dengan baik.

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Job Detail

  • Job Id
    cd96385d7eebc313
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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