Job Description

DepartmentOperations LevelExperienced (Individual Contributor) LocationIndonesia - Jakarta

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.

Job Description:
  • Identify wastes and implement process improvement
  • Deliver cost reduction action plan
  • Measure cycle time for productivity and lead time analysis
  • Identify visual management opportunity to support optimization in process flow
  • Conduct regular gemba to identify any operation inefficiencies
  • Support operation's A3 Kaizen project

Requirements:
  • At least has 3-4 years of experience in Express / Logistics company as an Operation Excellence / Process Improvment
  • At least a Bachelor degree from any major
  • Process Improvement (LEAN, Kaizen, Waste Identification, 5S)
  • Root Cause Analysis
  • Excellent in problem-solving and analytical skills (Kaizen & Lean skills are preferred),
  • Good communication skills (written and verbal)
  • Experience in being Facilitator and able to manage stakeholders
  • Good presentation and analytical skill
  • Understand and having experiences on Implementing & Improving Transport / Freight Management System (TMS / FMS)
  • Willing to travel

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Job Detail

  • Job Id
    d2622ebbcde91364
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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