RTFM/WFM

Date Posted: EmployerAktif 4 hari yang lalu
Salary:
Jakarta
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Job Description

  • Minim pendidikan D3
  • PENGALAMAN RTFM MIN 1TH (WAJIB)
  • IPK Minimum 2.85
  • usia max 32 th
  • Monitoring Real time operasional semua layanan yang ada di operasional call center dalam menangani traffic call
  • Melakukan pengecekan attendance, adherence dan menemukan ketidaksesuaian setiap agent call center
  • Menjalankan action plan/recovery plan saat terjadi peningkatan call
  • Membaca & menginterpretasikan kondisi real time dari reporting tools per interval
  • Membantu pencapaian target service level baik itu per interval maupun per daily.

Panjang kontrak: 12 bulan

Jenis Pekerjaan: Kontrak

Gaji: Rp5.000.000 - Rp6.000.000 per bulan

Pengalaman:

  • RTFM: 1 tahun (Diwajibkan)

Bekerja dari Jauh:

  • Tidak

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Job Detail

  • Job Id
    d36d246cfba82a6a
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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