Date Posted:

Salary:

Job Description:

Responsible for managing, maintenance, and integration at several Software/Application in Tokopedia
Act as Senior Process expert, understand End-User full lifecycle business process and business objectives
Conduct preliminary business and technical analysis of more complex technical or integrated support requests
Understanding of system configuration, analytics and reporting
Monitoring system performance metrics and ensuring SLA for end-user satisfaction
Work with the businesses to ensure readiness for the future state from a process, people and technology perspective;
End User Support : Train end-users on new or existing software functionality, testing and inform user of new features/ versions
Facilitate communication, coordination, and alignment with respective stakeholders throughout the process.

Job Requirements:

Bachelor Degree from Information Technology related (Business Information Technology / Information System / Computer Science) with minimal 3 years of experience in related area
Experience in handling ERP finance module
Understand full life cycle business processes in respective areas (e.g. finance business process)
Familiar with system integration methods, endpoint (API, SFTP, JSON) will be an advantage.
Strong communication, stakeholders management and project management skills in managing projects with multiple stakeholders