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Job Description

Role Overview:


As a Product Design for Tokopedia, you will create the next generation of user experience interaction vision between Tokopedia platform and buyers. You will work side-by-side with product managers, researchers, engineers, design technologists to give form to early ideas, and then bring those ideas to the finish line. The role requires a deep understanding of customer needs and thinking big about how we can make the customer shopping experience across online and in-store retail easy and delightful.


There is flexibility to hire at Product Design Lead or Principal Product Designer, based on the conducted assessment throughout the recruitment process

  • Collaborate closely with a multidisciplinary team to arrive at simple and intuitive solutions.
  • Identify the right creative process and deliverables in the level of fidelity required for the problem at hand.
  • Dive deep on customer pain points and triangulate inputs (quantitative and qualitative data, user and stakeholder feedback, business and technical constraints, etc.) to inform and iterate design solutions.
  • Work creatively around difficult business and technical constraints to maintain a high customer experience bar.
  • Understand the end-to-end customer journey, the friction points within, and how your proposed solution impacts that path and others.
  • Define user interactions, information architecture, and visual language and introduce improved design patterns.
  • Partner with UX research to formulate generative and evaluative research studies.
  • Communicate complex design concepts and decisions clearly and persuasively across different audiences.
  • Lead and mentor a small team of designers.


Basic Qualifications:

  • Bachelors’ Degree from any major
  • Demonstrated ability to successfully deliver against role responsibilities, working with minimal guidance and direction in a fast-paced environment.
  • Strong online portfolio of past work experience and deliverables, demonstrating samples of your design deliverables (concepts/drawings, user flows/diagrams, wireframes, and prototypes) and product outcomes.
  • Sense of ownership, urgency, and flexibility.
  • Exceptional interpersonal, motivational to build trust across teams.
  • Good understanding of Scrum methodology and implementation as ways to manage team workflow
  • Ability to communicate complex design concepts clearly and persuasively across different audiences.
  • Experience with a variety of design and prototyping tools (e.g., Sketch, Figma, InVision, etc.) and knowledge of technologies (e.g., iOS, Android, Web, etc.)
  • 3-4 years experience as Lead Designer or similar roles

Preferred Qualifications:

  • Experienced in fintech/ advertising agency or technology industry
  • Demonstrated history and familiarity with UX research techniques, like conducting usability studies, user interviews, A/B tests, etc.
  • Excellent understanding of product metrics, ability to read & translate data into tangible action plan
  • Demonstrated good eye in visual design skills

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Job Detail

  • Job Id
    d9a8d864f4c862ee
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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