Perform day-to-day due-diligence review of prospective and existing customers on the in-house KYC System in accordance with the applicable regulations and internal policies.
Responsible for collecting and reviewing documents submitted based on a set of guidelines provided.
Properly record and maintain documentation of necessary supporting documents
Perform due and timely escalation to supervisor whenever needed
Perform any other duties relevant to onboarding and periodic review process as assigned
Previous AML KYC/ onboarding experience will be advantageous.
The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citiâs policiesâ¦
Consistently deliver high-quality customer service with focus on building client relationships and achieving quality results.
2-5 years of customer experience.