Location:
Indonesia
Department: Human Resources
Location: Indonesia
Job Description
Job description
Your key roles:
We are seeking a Head of People Operations (ID) to join our Lazada HR team, a team that will play a key role of HR business partnering.
You are a self-starter who is highly passionate in building the best HR services and competitive C&B for our employees. You possess a strong sense of urgency and appreciates the value of providing excellent internal customer experience. The ability to be agile and thrive in a work environment which is constantly evolving is a must!
The ideal Head of People Operations (ID) is an effective team collaborator and is committed to providing exceptional customer service every day.
You will supervise the key functions as below:
Compensation & Benefits (C&B) and HR Operations
The Head of People Operations (ID) supports a line of business in designing, building, implementing and communicating policies, programs and initiatives aligned to the HR strategy and business goals for their business. This position develops and applies regional and local guidelines, frameworks, toolkits and methodologies for the C&B function and ensures they are relevant, competitive and affordable. The Head of People Operations (ID) delivers and maintains the local and global policy and operational guidelines on compensation programs and ensures Lazada's compensation programs are competitive and linked to Lazada's Total C&B strategy.
Act as a day-to-day compensation interface for the assigned business including C-level, people team members, Head of Divisions, Line Managers in assigned areas(s)
Responsible for effective delivery of end-to-end Compensation activities in Indonesia
Implement Total C&B processes, policies, programs in alignment with Business and HR strategy
Help develop and apply regional guidelines, frameworks, toolkits and methodologies (contributing requirements, ideas and resources)
Serve as subject matter expert, applying comprehensive knowledge of one or more HR processes and associated tools and maintain expert knowledge by researching best practices, monitoring legal developments, evaluating emerging trends, keeping appraised of technological advancements and conducting benchmark comparisons
Ensure market data analysis and recommendations are aligned with compensation strategy and direction for Indonesia
Ensure Indonesia’s compensation spend is optimized to high performers and business critical skills
Ensure our compensation programs and recommended spend across those programs are market relevant and affordable
Monitor Indonesia's compensation programs to ensure compliance with applicable laws and standards for Indonesia
Accountable for the operational management, implementation and continuous operation of Compensation programs & projects
Manage year-end increment & bonus schemes, including computation of increments and bonuses for staff
Administer employee insurance schemes and benefits and works with broker to follow up on insurance renewal matters.
Job Requirements
The ideal candidate should be/have:
QUALIFICATIONS & EXPERIENCE
Ideally at least 7 - 10 years’ experience in C&B
Experience of creating and implementing HR & C&B Policies and managing the changes
Experience of international compensation and remuneration policies
Experience of carrying out salary reviews and surveys
Experience of job evaluation (e.g. Hay Group, Mercer, WTW, etc)
Excellent relationship and project management skills
Experience of using HR databases and other IT systems
KNOWLEDGE
Good working knowledge of the tax implications and legal compliance requirements of C&B
SKILLS AND ABILITIES
Strong numerical and advanced analytical and Excel skills
Excellent attention to detail
Ability to work effectively with teams and senior mangers
Excellent interpersonal and communication skills – both oral and written
Excellent influencing skills and credibility at senior level
Self-Starter
Ability to work under pressure and prioritize own work as well as that work of others
High level IT skills using MS Office – word, Power point and outlook
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