Network Support Analyst

Date Posted: Posted30+ hari yang lalu
Salary:
Jakarta
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Job Description

Req ID: 177066

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Network Support Analyst to join our team in Jakarta, Jakarta Raya (ID-JK), Indonesia (ID).
  • Candidate should have 3 - 4 year of experience working as Network Support is required
  • Network Ops role is to follow the daily network checklist provided to perform required action. This is inclusive of vendor coordination, troubleshooting support, Continuity of Business support and level 1 - Network/Voice support for the change/BAU tasks under SME guidance at site accordingly
  • Candidate should know the basic Operations of Network running environment and process follow with in site
  • Follow the Standard Instructions given via SNOW or Network Management for activities such as rack & stack, cable patching, issue troubleshooting, etc.
  • Work with Designated Partner for racking and stacking of Network devices and all movement of network devices will be managed by partner
  • Monitor the country network status in terms of connectivity (Monitoring only involves for first level of work)
  • Work with other team for console access and any approved process needs to follow in site
  • Follow the standard operating procedure of Network ops, which are standard across the region
  • Worked on Service now tickets / Request for any action required for server first level monitoring and engage right team for next course of action
  • Hands and legs Support in case of escorting partner or any change worked required in site
  • Support with shift work
About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Job Segment:
Help Desk, Information Technology, Network, Consulting, Technology

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Job Detail

  • Job Id
    ec15a1c295ae1a34
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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