Sales Support Management

Date Posted: Posted11 hari yang lalu
Salary:
Jakarta

Job Description

What a Sales Support Management does at HP:

  • Prepares materials to communicate issue resolution for external customers.
  • Reviews and analyzes reports detailing performance indicators, sales trends, and other sales data-related analysis, providing recommendations as appropriate.
  • Manages post-sales order management (e.g., specialized product builds, performance reports, data analysis); handles a limited number of highly complex customer accounts.
  • Coordinates non-exempt and Entry level team members by providing project management (e.g., coordinates day-to-day activities), mentoring, and coaching.
  • Manages open order (backlog) report issues resolution and reaches out to supply chain or factory to determine source of delay; communicates status and escalates issues as necessary.
  • Ensures resolution of order management issues for all product lines using specialized subject matter knowledge and analysis; serves as a subject matter expert to other departments on sales data management topics.

Individuals who do well in this role at HP, usually possess:

  • First level university degree with recommended focus in business or finance.
  • Typically 2-4 years of experience.
  • Strong communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.
  • Advanced knowledge of internal processes and policies.
  • Solid understanding of local legal compliance issues.
  • Advanced problem-solving and analytical skills.
  • Strong teamwork skills.
  • Advanced time management skills.
  • Basic project management skills.
  • Basic mentoring and coaching skills.


About HP

You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.
HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.
Our history: HP’s commitment to diversity, equity and inclusion – it's just who we are. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you’re more innovative and that helps grow our bottom line. Come to HP and thrive!

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Job Detail

  • Job Id
    ef72f1ea728536df
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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