Job Description

PT Teleperformance Indonesia is opening a career opportunity to fill an English Customer service position that will be placed in Jakarta. Here is the detailed information

Company Description: www.teleperformance.com

Job Description :
Answering Incoming Calls
Handling Customer Inquiries via Phone, Email, Chat and Social Media
Providing Customers with Product and Service Information
Identify and Escalate Priority Issues
Documenting all Call Information in accordance with Standard Operating Procedure (SOP)
Updating customer profiles into the system conduct surveys to customers to ensure the level of customer satisfaction

Qualification:

  • Maximum age of 30 years old
  • Minimum Diploma 3 from any major
  • Minimum 1 year experience as a Customer
  • Fresh Graduates are welcome to apply
  • Willing to work shift system, weekends and public holidays
  • Able to communicate well (Oral & Written)

BENEFITS : Salary above UMR, Shift Allowance, BPJS Employment & Health Open career path.

IIf you meet the qualifications and are interested in the locker info above, please Email firdaus.firdaus2(at)teleperformance.com Subject ( Nama-CSS-Indeed)

Job Types: Full-time, Contract

Ability to commute/relocate:

  • Jakarta: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Berapa usia anda saat ini

Education:

  • S1 (Preferred)

Experience:

  • customer service: 1 year (Preferred)
  • Call Center: 1 year (Preferred)

Language:

  • English (Preferred)

Shift availability:

  • Night Shift (Preferred)

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Job Detail

  • Job Id
    f09780867a21faf4
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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