About the Role
As our Head of Operations for GoFresh, you will take charge of the business’ end-to-end operations ranging from sourcing to last mile delivery to our merchant-partners. Your efforts and initiatives will directly impact GoFresh’s service performance through supply operations excellence, ultimately allowing us to provide meaningful relationships with distributors, vendors, suppliers and help grow our merchant-partners’ business to new heights.
What You Will Do
Manage end-to-end supply chain processes with primary focus on plan development for each funnel (warehousing, distribution, logistics, etc.)
Take charge of the team’s performance in relation to product availability, stock fulfillment, supplier performance, waste management, and inventory levels which greatly contribute to business revenue and profitability
Nurture and maintain healthy relationships with distributors, vendors, and suppliers to develop sustainable and profitable growth on both sides through agreed timely deliveries, cost price negotiations, and necessary paperwork completion
Identify opportunities through demand generation analysis and forecast to improve accuracy and meet customer expectations in any circumstances
Work together with Product, Marketing, Finance, and Strategy teams to execute projects in a timely manner
What You Will Need
At least 6 to 8 years of experience in roles related to end-to-end retail or supply chain management, or in roles similar to Grocery Operations, Warehouse Manager, Fresh Operations Manager, Fresh Operations, and Fulfilment Center Head
Experience in establishing operations processes for fresh SKUs will be a plus
Proven track record of leadership and people management with high attention to detail to run a successful team
Experience working with cross-functional stakeholders, including Senior Executives
Strong analytical thinking and problem solving skills to effectively analyze Operations data to extract valuable insight and recommendations for the business
Strong attention to detail in order to pinpoint gaps or problem areas in routine activities
Ability to generate creative solutions towards operational issues and empower relevant teams to execute these solutions properly
About the Team
GoFresh is one of the newest and the most dynamic teams within Gojek, comprising 40 people based in Jakarta. We put our GoFood merchant-partners at the heart of our business, improving their business by delivering necessary ingredients for their daily operations at a relatively low cost yet with the highest level of convenience.
GoFresh wants to focus on building the fresh infrastructure to be the most complete and competitive ingredients purchasing platform for the GoFood merchants. The team has already started working on it and it will become the core focus of our business going forward.
When we aren't working, you'd probably find us catching up with each other over Zoom and discussing life :)
Accordingly, the implementation of pilot LEZ in the Old Town can reset the PM 2.5, which was reported as the highest in the province, into a non-harmful level.
Candidate must possess at least Diploma's Degree in Computer Science or Information Technology or other related field.
6 (six) months first contract based.
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