Date Posted:

Salary:

Uraian Tugas

Behaves and acts in an exemplary fashion, embodying the brand mindset
Helps the Front Office Manager and his/her Assistant organise and supervise the team, perform administrative tasks and coordinate with the other departments
Helps employees improve their skills and provides support for career development
Supervises the work of the receptionists, telephone operators, concierges, guest relations and ensuring complementarity with Guest Experience Managers
Through his/her actions and presence at the lobby, transmits the Front Office Manager's (or Assistant's) instructions and priorities
Ensures that guests have a smooth running stay
Organises the welcome and care provided by the team under his/her responsibility
Ensure the upselling and enrollment target are achieve

Pengalaman kerja

Vocational diploma or degree in hospitality or F&B studies
Previous 2 years experience as a receptionist
Computer literate (Windows environment), PMS, Hotix, Tars and an aptitude for new technologies
Excellent reading, writing and oral proficiency in Bahasa Indonesia and English
Guest oriented and service minded
Honest
Sales know-how
Good listening and communication skills
Self control
Excellent presentation

Manfaat